Do you have a Hosted VoIP and need help?

Whether you are considering a new VoIP platform or already have one, VoIPassist is here to help.

Why VoIP Assist?

  • Have you bought a platform and need help implementing it or optimizing it to meet your needs?

  • Are you considering a hosted platform and need an unbiased expert to help you navigate the process and optimize the platform to meet your needs/.

  • Need more time to spend on your core business, but need a resource to manage the process and deal with the provider.

  • Need a higher touch level of support for your business that the provider may not offer?

  • Don’t like waiting on hold or talking to different people within the provider? 

  • Need additional training on your platform?

 
 

How Can We Help?

  • Our team can be your unbiased internal consultant, guiding you through the process and providing you the tools and tips and tricks needed for a successful deployment. 

  • We become the internal Project Manager, working directly with the provider on your behalf to discuss programming the scheduling.  We also work with your team to get the information needed to ensure your team is utilizing the features included to meet your business needs.

  • We coordinate and provide training to your staff, based on your setup, along with customized training documents based on your programming

  • Our team of experts become your first point of contact for support on an ongoing basis. We assign a lead support expert to your business that knows the overall setup and if needed, our team coordinates the provider to do what is needed.

 

Packages

We are proud to offer assistance and support across Canada. We have tiered levels of initial setup as well as an option for ongoing support

Bronze Assist

Consulting

Silver Assist

Consulting, Project Management, Carrier Liaison

Gold Assist

Consulting, Project Management, Carrier Liaison

Diamond Support

Consulting, Project Management, Carrier Liaison, Ongoing Support.

 

Contact Us

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